{"id":10309,"date":"2022-05-25T11:45:29","date_gmt":"2022-05-25T11:45:29","guid":{"rendered":"https:\/\/proke.onstep.it\/?page_id=10309"},"modified":"2023-03-10T15:27:49","modified_gmt":"2023-03-10T15:27:49","slug":"faq-page","status":"publish","type":"page","link":"https:\/\/proke.app\/en\/faq-page\/","title":{"rendered":"FAQ"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"10309\" class=\"elementor elementor-10309 elementor-2083\">\n\t\t\t\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-f7e36c2 qodef-elementor-content-grid elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"f7e36c2\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-b380083\" data-id=\"b380083\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-995a902 elementor-widget elementor-widget-otaru_core_section_title\" data-id=\"995a902\" data-element_type=\"widget\" data-widget_type=\"otaru_core_section_title.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"qodef-shortcode qodef-m  qodef-section-title qodef-alignment--left   \">\n\t\t\t<h2 class=\"qodef-m-title\" >\n\t\tFAQ\t\t<\/h2>\n\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-76689d4 elementor-widget elementor-widget-otaru_core_accordion\" data-id=\"76689d4\" data-element_type=\"widget\" data-widget_type=\"otaru_core_accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t<div class=\"qodef-shortcode qodef-m  qodef-accordion clear qodef-behavior--toggle qodef-layout--simple\">\n\t<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-accordion-number\"><\/span>\n\t<span class=\"qodef-tab-title\">From where to where are measurements taken?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"13\" height=\"11\" viewBox=\"0 0 13 11\" xml:space=\"preserve\"><polygon points=\"6.5,11 13,0 0,0 \"\/><\/svg>\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<div class=\"page\" title=\"Page 22\"><div class=\"section\"><div class=\"layoutArea\"><div class=\"column\"><p>The measurements are taken following the various lines of tags as highlighted in <a href=\"\/en\/function\/#available-measures\">these photos<\/a>.<\/p><\/div><\/div><\/div><\/div>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-accordion-number\"><\/span>\n\t<span class=\"qodef-tab-title\">How do I easily put on PROKE suit on my client?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"13\" height=\"11\" viewBox=\"0 0 13 11\" xml:space=\"preserve\"><polygon points=\"6.5,11 13,0 0,0 \"\/><\/svg>\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<div class=\"page\" title=\"Page 22\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n\nTo wear the suit is sufficient, to open the zipper to put first the legs and then the heel on the heel-\npass. Then you slip your arms into your sleeves and pull up the zipper. Finally, the thumbs are\ninserted into the thumb pass. You can consult our infographic for more details.\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-accordion-number\"><\/span>\n\t<span class=\"qodef-tab-title\">What should I pay attention to when I make my client wear the suit?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"13\" height=\"11\" viewBox=\"0 0 13 11\" xml:space=\"preserve\"><polygon points=\"6.5,11 13,0 0,0 \"\/><\/svg>\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<div class=\"page\" title=\"Page 22\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n\nCare must be taken so that the red band of the shoulder falls right on the top of the sleeve while\nthe green band falls at the base of the neck. In addition, the line of green tags must fall right on the\nwaist of the trousers. In addition, it is very important that the tags are all clearly visible, i.e. any\nfolds of tissue do not even partially hide them. You can consult our infographic for more details.\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-accordion-number\"><\/span>\n\t<span class=\"qodef-tab-title\">Where do the measures go once taken?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"13\" height=\"11\" viewBox=\"0 0 13 11\" xml:space=\"preserve\"><polygon points=\"6.5,11 13,0 0,0 \"\/><\/svg>\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<div class=\"page\" title=\"Page 22\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n\nAfter taking the measurements, they can be sent by email or sent to a CAD of electronic modeling.\nIn any case, the measurements are saved in the app.\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-accordion-number\"><\/span>\n\t<span class=\"qodef-tab-title\">Where does my customer data go? Are they safe?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"13\" height=\"11\" viewBox=\"0 0 13 11\" xml:space=\"preserve\"><polygon points=\"6.5,11 13,0 0,0 \"\/><\/svg>\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<div class=\"page\" title=\"Page 22\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n\nCustomer data are encrypted and sent securely to the PROKE server. Customers are given informed\nconsent before starting the measurement session.\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-accordion-number\"><\/span>\n\t<span class=\"qodef-tab-title\">Can I wash or sanitize the suit?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"13\" height=\"11\" viewBox=\"0 0 13 11\" xml:space=\"preserve\"><polygon points=\"6.5,11 13,0 0,0 \"\/><\/svg>\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<div class=\"page\" title=\"Page 22\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n\nThe suit can be sanitized with a sanitizing spray between one use and another and can also be put\nin the washing machine at 30\u00b0.\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t<\/div>\n<\/div>\n<h5 class=\"qodef-accordion-title\">\n\t<span class=\"qodef-accordion-number\"><\/span>\n\t<span class=\"qodef-tab-title\">Can I leave the suit to my customer after the measurement?<\/span>\n\t<span class=\"qodef-accordion-mark\">\n\t\t<svg class=\"qodef-svg--accordion-arrow\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\" xmlns:xlink=\"http:\/\/www.w3.org\/1999\/xlink\" x=\"0px\" y=\"0px\" width=\"13\" height=\"11\" viewBox=\"0 0 13 11\" xml:space=\"preserve\"><polygon points=\"6.5,11 13,0 0,0 \"\/><\/svg>\t<\/span>\n<\/h5>\n<div class=\"qodef-accordion-content\">\n\t<div class=\"qodef-accordion-content-inner\">\n\t\t<div class=\"page\" title=\"Page 22\">\n<div class=\"section\">\n<div class=\"layoutArea\">\n<div class=\"column\">\n\nYes, you can decide based on your way of working whether to leave the suit to your customer site\nfor later\/periodic use or whether to ask for shipment back. If you leave it to your client, you will\nobviously have to get a new suit.\n\n<\/div>\n<\/div>\n<\/div>\n<\/div>\t<\/div>\n<\/div>\n<\/div>\n\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>FAQ From where to where are measurements taken? The measurements are taken following the various lines of tags as highlighted in these photos. How do I easily put on PROKE suit on my client? To wear the suit is sufficient, to open the zipper to put first the legs and then the heel on the [&hellip;]<\/p>\n","protected":false},"author":8,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"page-full-width.php","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-10309","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.3 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>FAQ - Proke<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/proke.app\/en\/faq-page\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Proke\" \/>\n<meta property=\"og:description\" content=\"FAQ From where to where are measurements taken? 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